Researchers of interpersonal communication found that only 7% of the meaning of a message comes attitude of words and an impressive 93% comes from non-verbal cues.
Each of us, at some point in our lives can be seen in the explanation of an intelligent person does not keep his word to know the work schedule or to honor its commitment on payment and others told "this man seems logical, but my inner mind says it's not true" and that is true, sooner or later. The inner mind is probably nothing more than their eyes, they observed the body language of showed a liar by him unconsciously. The liar may have shown this behavior unconsciously songs in seconds, but his eyes unwittingly can be captured and made with a sense of them taken together all these units and behaviors by observing congruence. That showed the liar's body language, demonstrated their knowledge. Body language, which is different from the verbal expressions and shows no words spoken or written, is "non-verbal communication." According to Mary Ellen Guffey, "nonverbal communication includes all unwritten and tacit messages, intentional or not."
Nonverbal communication full verbal communication that without the former, the latter does not give its meaning. Body language and verbal language go together without the express native of what is expected. Verbal language can be manipulated but body language can not be. Body language expresses, as it has been conditioned to do since taking the shape of your body. Each also subconsciously taught us to read the body language of the other person. For one, the liar can be intelligently slept with convincing reasons, but if not, you can look down on the floor while avoiding direct eye contact with the listener or put their fingers in their mouth or speak to whisper. Our eyes see the nonverbal body language and form incongruous Liar doubts about what the liar said verbally.
Body language of symbols and signs have more than one meaning, meaning each case depending on the context and culture. Body language is difficult to understand and often confusing in the process to understand because it is not accurate and universal. But body language is stronger and more vital, without which the message will be uninteresting and can not transmit. According to Dr. Birdwhistle "body language and spoken language are dependent on each other. Spoken language alone does not give the full meaning of what a person says, or for that matter any body language will give us the full meaning. If we listen only to the words when someone speaks, we can get as much distortion as we would if I could hear that the language of the body "(Julius Fast, body language, Pocket Books a division of Simon & Schuster Inc. , New York, 1970, pp.108).
Understanding body language saves the life of a boy
Julius Fast (Julius, body language, Pocket Books a division of Simon & Schuster Inc., New York, 1970, pp.105-107) a real life story of a boy of seventeen named Don depressed . The boy met a therapist regularly make a statement that he would end his life. But he did not commit suicide. At the end of the night, when the boy came to know the therapist, casually dressed and his face was pale, and sat in listless manner, arms crossed and eyes vague. When he moved, his movements were tight and restricted. He was passive and collapsed when it came to rest. Don patient was last night. The therapist did not want Don from Don came very late after almost consulting hours were over. Therapist tired, said the investigation was closed for the day and therefore said to go the next day. The boy said in extreme fatigue and despair that there would be another day for him on a platform, passive and lifeless, which means he would end his life now that night. The therapist replied back to him he heard these statements by suicide in the last six weeks, but nothing happened. Don left the consultation room immediately after the therapist refused to talk to him.
But the therapist began to feel guilty for refusing to see Don, especially as the total picture of Don that night was totally different and seemed meant the suicide of the truth, even if it had During been saying for the last six weeks. To doubt, the therapist rushed to the patient's home, it was late at night. For the moment, the therapist came to the house of Don, the bottle of sleeping pills and was emptied and half asleep Don. The therapist told Don parents call home from the family doctor to get cleaned stomach of Don, and thus saved the life of Don. The therapist understand the body language of Don, although oral language was the same every six weeks.
Importance of communication and non-verbal comprehension
Bears repetition that body language is an integral and essential part of the message. Without it, or a bad way to it, you can not get by mail or possibly send a wrong message.
To give an example of an error message is detected, a mention must be made on a popular research to find that your eyes open when you see a loved one or a view. This finding has proved very useful. To cite a specific purpose, namely the effectiveness of advertising texts redevelopment, the team responsible for evaluating displays the text of the announcement to a target audience sample. Equipment measures the degree in public eyes went wide when exposed to new copy.
This also they quiz on how it is interesting, only verbal responses correlate with dilated eyes. The response of the verbal respondent, which contradicts the dilation of the eyes, is rejected for lack of response because the oral answers, of course, are not honest. Eye-expansion acts as a lie detector in this case. The point here is that body language is very crucial and critical. It detects and cut the wrong message. Someone in the know about the nuances of body language can not be deceived by a swindler with any verbal logic that can distinguish the right message from a bad.
Nonverbal language unconsciously expresses the emotions and feelings of an individual, which reflect the convictions and honesty of individual communication. An auditor with or without the knowledge of the nuances of body language can estimate the accuracy of the message to take further action on the given message. Similarly, knowledge of speakers you have in the body language can communicate more effectively by displaying the appropriate body gestures.
In some cases, the body language is more appropriate than oral communication. To draw attention to the speaker to some extent, a listener raised his hand, which is easy, instant and convenient.
Similarly, if a person has to attract the attention of an unhappy child who is about to enter an electricity cable and not isolated, it fell into the path would be the first to applaud and show over the last gestures.
A doctor examines the patient pressing aches, pushing or stroking the body waits patiently to indicate the points of pain and degree of pain whisper aloud.
A teacher or public speaker is more appreciated and message as well understood that when you use appropriate body language, including acting and dance. Similarly, relationships are built when communication is honest and emotional, which can be expressed as best understood only when it simultaneously displays the appropriate body language.
Sonya Hamlin distinguishes between words and body language very briefly presented below (Hamlin, Sonya, How to talk so people listen, Harper Collins Publishers India Pvt.Limited, New Delhi, 1989 pp.58 -59).
Body language and words must go together to express any message effectively. Body language is uncontrollable and unchangeable and is therefore more reliable than words. Mastering body language is essential, whether to get a message or understand.
Nonverbal language typology
To fully and correctly understand the body language, the same classification should be treated first. Body language can be classified as follows.
Kinesics, gestures, facial expressions, including The Sound of Occulesics
Haptic
Proxemics, spatial language, deictic
Paralanguage, vowels
Sign Language
Olfactics
Chronemics
A detailed discussion of each type mentioned nonverbal test here.
Kinesics
Kinesics deals with body movements, which are affected by the muscles and skeletal changes and move something specific consciously or unconsciously. This includes all actions of body, automatic reflexes, posture, facial expressions, gestures and other body movements. The words, body language, sign language, body language, etc. are used to describe the kinetics.
Ekman and Friesen kinésica were divided into the following five sub-categories. Badges are nonverbal cues that have direct verbal translations inches means up OK, the index and middle fingers of the right hand gesturing victory means V etc. Illustrators are gestures such as pointing to a particular address to a stranger asking how a particular location. These actions are carried out simultaneously with the verbal language to make the meaning clearer.
Feeling displays are these gestures, showing inner emotions, like a fist that shows hostility or defense, stooped posture indicating submission and down head down. Regulators are gestures like those used to give go or stop "sign in the conversation. If the last word is spoken aloud with stress, which means that the other party has to take his turn. Similarly , appropriate signals are used to tell the other person to speak faster, slower, stop, etc. louder body movements adapters are used to adapt to the situation. For example, a child is bored move your toes to neutralize the effect of boredom, which has no other way but to tolerate a certain time.
Body movements can be classified into gestures, handshakes, posture and facial expressions. Actions include the display and the positioning of the hands and legs in different forms, the inclination of the torso, head and other bodies, and their movements in different directions.
Gestures and postures
When new people meet new people in a business situation, we can observe the body language following the persons concerned. The interpretation of each type of body language in terms of different possible meanings is also presented against any such action. (Hamlin, Sonya, How to Talk So listen, Harper Collins Publishers India Pvt.Limited, New Delhi, 1989, pp.143-144 people).
Sitting on the front edge of the seat: stress or anxiety.
Resting on the seat: It may be an attempt to look relaxed, but there may be other reasons.
Edit the location: Anxious and uncomfortable or impatient.
All hands nervous or tense.
Hands open and relaxed: Full Control Person of the situation.
Juggle objects: overflow or dangerous physical energy.
Gripper arm of the chair: Stress and the situation requiring support.
The popular Web site [http://lynn_meade.tripod.com/id56.htm] published some very interesting and useful results of current research on the kinetics, some of which are presented in the following way.
a) "Sudden Mehrabian principle states that the body and the position of the open arms relaxed posture leaning forward and increases perceived taste touching. People trying to persuade others immediacy often use these contacts.
b) highly placed people show a more relaxed posture.
c) O'Connor found that people who were seen as leaders in small groups show gestures more often.
d) The leaders use on the shoulder and arm gestures. Subscriptions that look like beautiful in setting group actions.
e) Ekman and Friesen studies revealed that the feet and legs often show true feelings. Liars learned to control facial expressions.
f) administration imitate their body movements clients to look more closely and enjoyable. This copy of postures would encourage self-disclosure of clients, which is essential to give good advice.
g) Nancy Henley said, the air of a person reveal their position in life. 'Stop right itself helps a person achieve dominance. "
h) Albert Mehrabian, said people who assume the lower paper reflect the lowering of the head and those who assume greater roles would show to raise their heads.
Facial expressions
Eyes, mouth and face are the three main bases of facial expressions. Create gaze of the eyes and the mouth or look creates smiles or tape corners of the mouth down or up, to express different meanings or emotions or feelings. Cara change their ways or moves in different directions to communicate different messages.
We have 80 muscles in the face, creating over 7,000 facial expressions. According Demond W.Evany, forms include facial expressions listed below.
1.Forehead- frowns upside and downside.
Raising 2.Eyebrows- or knitting or ridged.
3.Eyelids- opening, closing and shrinking.
Dilator 4.Eye-pupils-.
5. Eyes up, down, eyes, holding or avoid eye contact.
6. nose nose expansion.
7.Facial muscles- established or down, grimacing or tightening.
8.Lips - smile, frown, sucked.
9. Boca - wide, developed in an open environment.
10. tongue licking his lips moving inside the cheeks, sucking teeth.
11. jaw / chin thrust forward, dictate.
12. headrests thrown back, leans to one side, hanging, chin drawn in, chin tilted upward. (Rayudu, CS, Communication, Himalaya Publishing House, Bombay, 2006, pp.225-226).
There are mainly six types of facial expressions, which are universal and is found in all cultures. Happiness is expressed through round eyes, smiled and raised cheeks. Disgust is expressed as the nose, wrinkled eyelids and lowered and raised upper lip front. Fear is manifested through round eyes and mouth open. Anger indicated by low brows and watch the tip. Surprise is expressed through the raised eyebrow, eyes wide and mouth open. The sadness is reflected in the area around the mouth and eyes.
First we will discuss the use of the eyes in communication. Also known as occulesics. Often found in the literature of the words that describe the actions and adjectives eyes like the eyes of a merger, steely eyes, piercing eyes, bright eyes, eyes etc. Eyes trapping whose shape can be changed in more ways than one with the face around them can show different emotions and convey different messages. The expansion, squinting, taking long, looking, watching the environment, looking sideways, etc. are some of the familiar forms of the eye may change.
Julius said quickly, we do not consider that human beings, that is offensive. We reserve our eyes than non-people. -The People are no exhibits in the museum, zoo animals, officials, children, actors, while in the action, etc. (Julius Fast, body language, Pocket Books a division of Simon & Schuster Inc., New York, 1970, pp.130- 131).
The popular Web site [http://lynn_meade.tripod.com/id56.htm] published today looking for some very interesting and useful results on the behavior of the eye, which is presented below.
1) "When we take interest in something, our blink rate cuts and our eyes begin to dilate. If we do not like something, our contract eyes. "
2) Argyle and Dean say they make eye contact with someone interaction and obligation
3) In a table, those who have the greatest opportunity for eye contact is likely to become a leader.
4) When people sit in a circle, they are more likely to talk to those who are in the room with them from one side to the other, because of the greater opportunity for eye contact.
Glance different shapes can convey the meanings of love, hate, neglect, respect, trust and dishonesty and study.
The smile is a form of communication used frequently and unconsciously. Smile expressing happiness, invitation to interaction, good will and wishes. Smile improves the nominal value. A smiling person is welcome everywhere. There are special training programs to instill a smile behavior especially for employees who are in direct contact with the public and clients. The need for this type of training is felt more in the bureaucratic organizations and the public sector, they are facing increasingly fierce competition from multinationals who are good at customer relations. While the popular impression is positive smile, smile negative forms and unpleasant overtones. Prof.Asha Kaul mentioned three types of smiles (Kaul, Asha, Business Communication, Tenth printing, Prentice Hall of India, New Delhi, 2004, pp.86-88). They feel smile, sad smile and fake smile.
Felt smile is genuine and _expression of appreciation. Eyes also corroborate grateful smile. Sincere smile, no rebound of the lips and the corners of the mouth, but the mouth is closed. Another way to genuine smile on beautiful meeting or greeting is when the upper teeth are exposed to a simultaneous eye contact. The third type of sincere smile is to express the pleasure of the joke. In this smile, the smile becomes wider, to laugh. Wretched smile, the second type of smile, is the one with the mouth half and indicates dissatisfaction and disappointment. He comes out of hiding a lot of hard feelings. The third type, fake smile is sarcastic, limited only to the lips and indicated by a slight increase in the mouth.
The face is the index of a person who is able to express a lot of emotion and feeling. A person who is authorized to interpret changes in the faces may include many hidden messages and to take a different course of action based on them.
Haptic
Haptic Touch Communications or tender to the study of touch. Conveys a sense of touch. Touch communicates warmth and love. Every especially dogs and humans living require more touch of a loving hand when they are babies. The physiological and mental growth of them is determined by contact experience. A research study found that patients who were affected for 15 minutes three times a day gained weight 47% faster and could leave the hospital six days earlier.
Touch not only makes full and effective communication, but also functions as a persuasion technique other on a new idea or a new practice. Julius Fast won the heart of a young apprentice too enthusiastic and often touching interrupt the session in a corner outside the session instead of showing his physical energy, skills and resources.
Sidney Jarad, a psychologist, said the average number of contacts per hour a person living and working in some places and found 180 contacts in San Juan, Pueroto Richo, 110 in Paris, France, 2 from Gainsville in 0 Florida and London, England. The average number of contacts varies from one culture to another ([http://lynn_meade.tripod.com/id56.htm]). Touch, as I said before, is a way to communicate warmth and security, but to touch the opposite sex can be offensive in some cultures.
Contact occurs more often it is a handshake with others, repeatedly discussed in the following paragraphs.
Handshakes
Handshakes mean the personality and attitude of an individual. Handshake on an appropriate form must be learned and practiced in the corporate world, which often requires the meeting and shaking hands with people. Let us try to understand the types of handshakes and meaning.
Handshakes Asha Kaul classified into five types. (Kaul, Asha, Business Communication, Tenth Print, Prentice Hall of India, New Delhi, 2004, pp.82-85.) Handshakes in its various forms may indicate attitude of inferiority and superiority feelings, demand respect and informal behavior. A brief mention of different handshakes and their meanings are listed here.
a) equality handshake: Exercising an equal amount of pressure on reciprocity is equal handshake. This means sense of equality with the other.
b) soft hand grip: In this type of handshake, hands are loose and less pressure. Handshakes Limp indicate a sense of subordination and inferiority.
c) Grip Tight: In the hands of seizure, a person exerts more pressure than the other to indicate that it is superior to another.
d) political handshake: A political shakes hands with a voter with both hands. Indicates servility to the outside, but is born of honesty. As the hand handshake in some cases may be an indication of heat which must be determined by other signs and smiling, etc.
e) informal handshake: In this type of handshake, clasp hands full not the other, and instead, just fingers bind another few fingers.
Proxémica
Proxemics, Diectics and spatial language are different terms used to refer to the way the space is maintained by an individual around the house or in the configuration setting or place of social work. ET Hall, a researcher coined the word proxemics in 1963 when he was studying how an individual uses personal space. The way a person uses their space helps or hinders report. How one keeps the space around it communicates something. The farthest person is placed in another less close relationship between them will be. More space around a person, the higher your status will be. Social status determines the space and distance maintained by an individual.
Everyone unconsciously defines their personal space, which is also called "personal territory". He will not be invaded by anyone except his few close relationships. It resists anyone trying to get involved, either moving backwards or permanent obstacle to large table or store the chairs. He began to hate blind invading his personal territory. The officers of the rank of vice have large offices with coffee table, bedroom with double bed, attached private chat room, exhibition visitors, etc.
The district magistrate has a large table and two long rows of chairs, seats not only many visitors, but keep them at a distance too. Although, as explained in the above is on the space maintained by senior officers permanently, the range of a visiting officer is known for the way he goes on the formal meeting. Senior officers are directly and sit by the official, while the lower panels officers are kept at a distance to tell the officer sitting on his lower box.
Dr.August F.Kinzel Psychiatric Institute in New York concluded that the violent behavior of psychiatric patients is attributed to the invasion of personal space. The psychiatriatric patients attacked by other than the fact that people were assaulted innocently went near them something. Patients were threatened by the act of going near them. Humans and even animals are possessive of his personal territory, including the invasion resist any price. (Julius Fast, body language, Pocket Books a division of Simon & Schuster Inc., New York, 1970, pp.46-47).
ET Hall informal spatial territory classified into four categories. They are intimate, personal space, social space and public space.
The intimate space is the distance spanning half a foot (six inches) and a half feet (eighteen inches) speaker. Is the space remains with the people to embrace and whispers. In this space, the secrets are shared. In this space, privacy and cuddling is usually between relatives or close friends. It is not expected that a stranger in this space and if by chance he does, it would be extremely offensive.
Personal space, which in turn consists of a distance and close personal staff now extends distance and a half feet to four feet. Close personal distance covers the distance of two and a half feet and a half feet. Personal distance Far extending two feet and a half to four feet. Close personal distance is open to the spouse. On the other hand, at parties or when two people are in a street, which are within the personal space, which means intimate but not as intimate as the woman a husband.
The social space extends four feet to twelve feet. The social space can also be divided into the near and outer space. Close the space covers four feet seven feet and a space to seven feet of twelve feet. In the social distance proximity, we conduct impersonal transactions like talking to a customer or a housewife speaking with a technician. The social space remains aloof social relationships or formal affairs. This is the distance between an employer and employee or between a receptionist and visitors. In this space, constant eye contact should be maintained, this misunderstanding can develop between individuals in interaction. This space helps to relax and attend to their personal duties.
The full distance public space extends beyond twelve feet to the point where the eye can reach. The public space can also be divided into two parts, near and far. You close the public space extends to twenty-five feet of twelve feet, while the public space beyond the distance of twenty meters. You close the public space is used for informal meetings or space maintained by teachers in classrooms or maintained by the boss in the conference staff or workers. Far public space is the governing between politicians and the general public or the distance you have to keep wild animals that would otherwise be endangered feet and attack the invader.
Managed by an individual distances around and kept the other space means your state and the state of the other, as perceived by him. Space communicates its state with more frankness than spoken verbal messages.
Paralanguage
Paralanguage, also known as the vowels means that differences in the sense that comes from the tension in other words, the change in tone, pitch, rhythm, volume, pause in prayer, the speed of delivery etc.
For example, read the next sentence, moving the word stress in the word.
1. I MBA in Hyderabad.
2. I am doing MBA in Hyderabad.
3. I am MBA in Hyderabad.
4. I am doing MBA in Hyderabad.
5. I am doing MBA in Hyderabad.
At first sentence when he focuses on "I", it may mean that I'm different and I only (not others) do MBA in Hyderabad. In the second sentence, where the emphasis is on "am", it may mean that I do MBA and not sitting idle. In the third sentence, where the emphasis is on the "to do", it may mean that I work hard exclusively on MBA and therefore not do anything else.
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kinesics definition